\SupportAPI

All URIs are relative to https://api.linode.com

Method	HTTP request	Description
GetTicket	Get /{apiVersion}/support/tickets/{ticketId}	Get a support ticket
GetTicketReplies	Get /{apiVersion}/support/tickets/{ticketId}/replies	List replies
GetTickets	Get /{apiVersion}/support/tickets	List support tickets
PostCloseTicket	Post /{apiVersion}/support/tickets/{ticketId}/close	Close a support ticket
PostTicket	Post /{apiVersion}/support/tickets	Open a support ticket
PostTicketAttachment	Post /{apiVersion}/support/tickets/{ticketId}/attachments	Create a support ticket attachment
PostTicketReply	Post /{apiVersion}/support/tickets/{ticketId}/replies	Create a reply

GetTicket

GetTickets200ResponseDataInner GetTicket(ctx, apiVersion, ticketId).Execute()

Get a support ticket

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	ticketId := int32(56) // int32 | The ID of the Support Ticket.

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.GetTicket(context.Background(), apiVersion, ticketId).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.GetTicket``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetTicket`: GetTickets200ResponseDataInner
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.GetTicket`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]
ticketId	int32	The ID of the Support Ticket.

Other Parameters

Other parameters are passed through a pointer to a apiGetTicketRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

GetTickets200ResponseDataInner

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: Not defined
Accept: application/json

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GetTicketReplies

GetTicketReplies200Response GetTicketReplies(ctx, apiVersion, ticketId).Page(page).PageSize(pageSize).Execute()

List replies

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	ticketId := int32(56) // int32 | The ID of the Support Ticket.
	page := int32(56) // int32 | The page of a collection to return. (optional) (default to 1)
	pageSize := int32(56) // int32 | The number of items to return per page. (optional) (default to 100)

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.GetTicketReplies(context.Background(), apiVersion, ticketId).Page(page).PageSize(pageSize).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.GetTicketReplies``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetTicketReplies`: GetTicketReplies200Response
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.GetTicketReplies`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]
ticketId	int32	The ID of the Support Ticket.

Other Parameters

Other parameters are passed through a pointer to a apiGetTicketRepliesRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

GetTicketReplies200Response

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: Not defined
Accept: application/json

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GetTickets

GetTickets200Response GetTickets(ctx, apiVersion).Page(page).PageSize(pageSize).Execute()

List support tickets

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	page := int32(56) // int32 | The page of a collection to return. (optional) (default to 1)
	pageSize := int32(56) // int32 | The number of items to return per page. (optional) (default to 100)

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.GetTickets(context.Background(), apiVersion).Page(page).PageSize(pageSize).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.GetTickets``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `GetTickets`: GetTickets200Response
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.GetTickets`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]

Other Parameters

Other parameters are passed through a pointer to a apiGetTicketsRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

GetTickets200Response

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: Not defined
Accept: application/json

[Back to top] [Back to API list] [Back to Model list] [Back to README]

PostCloseTicket

map[string]interface{} PostCloseTicket(ctx, apiVersion, ticketId).Execute()

Close a support ticket

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	ticketId := int32(56) // int32 | The ID of the Support Ticket.

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.PostCloseTicket(context.Background(), apiVersion, ticketId).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.PostCloseTicket``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PostCloseTicket`: map[string]interface{}
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.PostCloseTicket`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]
ticketId	int32	The ID of the Support Ticket.

Other Parameters

Other parameters are passed through a pointer to a apiPostCloseTicketRequest struct via the builder pattern

Name	Type	Description	Notes

Return type

map[string]interface{}

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: Not defined
Accept: application/json

[Back to top] [Back to API list] [Back to Model list] [Back to README]

PostTicket

GetTickets200ResponseDataInner PostTicket(ctx, apiVersion).PostTicketRequest(postTicketRequest).Execute()

Open a support ticket

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	postTicketRequest := *openapiclient.NewPostTicketRequest("I'm having trouble setting the root password on my Linode. I tried following the instructions but something is not working and I'm not sure what I'm doing wrong. Can you please help me figure out how I can reset it?", "Having trouble resetting root password on my Linode") // PostTicketRequest | Open a Support Ticket. (optional)

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.PostTicket(context.Background(), apiVersion).PostTicketRequest(postTicketRequest).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.PostTicket``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PostTicket`: GetTickets200ResponseDataInner
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.PostTicket`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]

Other Parameters

Other parameters are passed through a pointer to a apiPostTicketRequest struct via the builder pattern

Name	Type	Description	Notes

postTicketRequest | PostTicketRequest | Open a Support Ticket. |

Return type

GetTickets200ResponseDataInner

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: application/json
Accept: application/json

[Back to top] [Back to API list] [Back to Model list] [Back to README]

PostTicketAttachment

map[string]interface{} PostTicketAttachment(ctx, apiVersion, ticketId).File(file).Execute()

Create a support ticket attachment

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	ticketId := int32(56) // int32 | The ID of the Support Ticket.
	file := "file_example" // string | The local, absolute path to the file you want to attach to your Support Ticket.

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.PostTicketAttachment(context.Background(), apiVersion, ticketId).File(file).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.PostTicketAttachment``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PostTicketAttachment`: map[string]interface{}
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.PostTicketAttachment`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]
ticketId	int32	The ID of the Support Ticket.

Other Parameters

Other parameters are passed through a pointer to a apiPostTicketAttachmentRequest struct via the builder pattern

Name	Type	Description	Notes

file | string | The local, absolute path to the file you want to attach to your Support Ticket. |

Return type

map[string]interface{}

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: multipart/form-data
Accept: application/json

[Back to top] [Back to API list] [Back to Model list] [Back to README]

PostTicketReply

GetTicketReplies200ResponseDataInner PostTicketReply(ctx, apiVersion, ticketId).PostTicketReplyRequest(postTicketReplyRequest).Execute()

Create a reply

Example

package main

import (
	"context"
	"fmt"
	"os"
	openapiclient "github.com/GIT_USER_ID/GIT_REPO_ID"
)

func main() {
	apiVersion := "apiVersion_example" // string | __Enum__ Call either the `v4` URL, or `v4beta` for operations still in Beta. (default to "v4")
	ticketId := int32(56) // int32 | The ID of the Support Ticket.
	postTicketReplyRequest := *openapiclient.NewPostTicketReplyRequest("Thank you for your help. I was able to figure out what the problem was and I successfully reset my password. You guys are the best!") // PostTicketReplyRequest | Add a reply.

	configuration := openapiclient.NewConfiguration()
	apiClient := openapiclient.NewAPIClient(configuration)
	resp, r, err := apiClient.SupportAPI.PostTicketReply(context.Background(), apiVersion, ticketId).PostTicketReplyRequest(postTicketReplyRequest).Execute()
	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `SupportAPI.PostTicketReply``: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
	// response from `PostTicketReply`: GetTicketReplies200ResponseDataInner
	fmt.Fprintf(os.Stdout, "Response from `SupportAPI.PostTicketReply`: %v\n", resp)
}

Path Parameters

Name	Type	Description	Notes
ctx	context.Context	context for authentication, logging, cancellation, deadlines, tracing, etc.
apiVersion	string	Enum Call either the `v4` URL, or `v4beta` for operations still in Beta.	[default to "v4"]
ticketId	int32	The ID of the Support Ticket.

Other Parameters

Other parameters are passed through a pointer to a apiPostTicketReplyRequest struct via the builder pattern

Name	Type	Description	Notes

postTicketReplyRequest | PostTicketReplyRequest | Add a reply. |

Return type

GetTicketReplies200ResponseDataInner

Authorization

personalAccessToken, oauth

HTTP request headers

Content-Type: application/json
Accept: application/json

[Back to top] [Back to API list] [Back to Model list] [Back to README]

Files

SupportAPI.md

Latest commit

History

SupportAPI.md

File metadata and controls

\SupportAPI

GetTicket

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

GetTicketReplies

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

GetTickets

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

PostCloseTicket

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

PostTicket

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

PostTicketAttachment

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers

PostTicketReply

Example

Path Parameters

Other Parameters

Return type

Authorization

HTTP request headers