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Latest Thunderbird desktop questions: Fri Nov 22 04:33:18 UTC 2024
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2 changes: 1 addition & 1 deletion .answer_poll_count.txt
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1 change: 1 addition & 0 deletions 2024/2024-11-09-2024-11-09-thunderbird-answers-for-questions-desktop.csv
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1686952,1473506,2024-11-09 09:37:19 -0800,2024-11-09 09:37:19 -0800,"<p>As a clueless innocent in this domain I now have a bit of a headache. Thank you guys (for your help that is , the headache is some yahoo's fault). Cheers, Zyg </p>",zyghilwoj,false,0,0
1686863,1473512,2024-11-09 06:16:08 -0800,2024-11-09 06:16:08 -0800,"<p>Almost every one of those crashes has a different crash signature, with uptime of 15 minutes to a day (on average), and none have bug reports. </p><p>Some show no add-ons running, so you have tried Thunderbird in Troubleshoot Mode? But some do: [email protected] duplicateContactsManager 2.1.1 [email protected] Mail Merge 10.5.0 {2ab1b709-ba03-4361-abf9-c50b964ff75d} Signature Switch 2.18.1 {8845E3B3-E8FB-40E2-95E9-EC40294818C4} Quicktext </p><p>My money is on Bitdefender, or whatever is installed for 3DCONNEXION S.A.M. Try Windows start Windows in safe mode with networking enabled - <a href=""https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode"" rel=""nofollow"">https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode</a> </p>",wsmwk,false,0,0
1688768,1473512,2024-11-18 12:35:37 -0800,2024-11-18 12:35:37 -0800,"<p>Thanks, </p><p>Huzzah! This is interesting because BitDefender isn't installed on this PC, but crash reports shows two .dll files related to BitDefender: <em>gemmauf64.dll</em> and <em>bdhkm64.dll</em> </p><p>I'll do a seek and find on where those .dlls are located. Maybe I'll find something under that rock.&nbsp;;-) </p>",3D4Play,false,0,0
1689389,1473512,2024-11-21 18:13:29 -0800,2024-11-21 18:13:29 -0800,"<p>Still no luck. I've had 14 crashes in the last 2 days. I've disabled the Active Protect on Vipre (I learned that they use Bitdefender's module for this), and am working with 3DConnexion to see if they can offer assistance. In the meanwhile, can someone please explain where to look in the crash reports for the most viable suspect for the specific crash? The popup crash details often don't exactly correspond with the crash report itself. I need help navigating these crash report tabs to try and pinpoint the issue: Details; Crash annotations; Bugzilla; Modules; Raw Data and minidumps; Extensions; Telemetry Environment; Correlations; or Debug. </p><p>thanks again </p>",3D4Play,false,0,0
1686837,1473522,2024-11-09 01:56:18 -0800,2024-11-09 01:56:18 -0800,<p>///// </p>,marvmn,false,0,0
1687227,1473524,2024-11-11 00:20:59 -0800,2024-11-11 00:20:59 -0800,<p>Gebeurt dit ook in de Probleemoplossingsmodus? </p>,markh2,false,1,0
1686960,1473526,2024-11-09 09:58:42 -0800,2024-11-09 10:01:05 -0800,"<p>Blue means there are new messages in the related folder, but you haven't looked at that account/folder yet. Note, the folder - typically Inbox - is blue as well. Click the folder with the new message(s), open at least one of the new message(s), and the counter will turn dark grey. </p>",christ1,false,0,0
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2 changes: 1 addition & 1 deletion 2024/2024-11-09-2024-11-09-thunderbird-creator-answers-desktop-all-locales.csv
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1473501,2024-11-08 17:29:05 -0800,2024-11-08 17:29:05 -0800,Gmail,"<p>I have 3 accounts with Gmail They are/ were all the same setup and everything was fine for years and now they are starting to not work properly. The sent mail folder doesn't work on one and it can't be deleted like the other 2. Delete and reinstall fixed it on one. And now the accounts functions are being merged. I deleted the sent mail on one and it deleted another one as well. The ""fix"" on the box for sent doesn't do anything. One account was getting mail in the inbox and sent mail box, the same message. And one account stopped sending mail but was receiving ok and I kept getting error messages that it was a bad address from Google. I've been playing with it for hours and finally got it sending and receiving to the right accounts I think. It's still set up per your directions for gmail. And I've rebooted TB and the computer a half a dozen times. Oh and TB also crashed once and sent the report. I hope you can figure this out because something is obviously corrupted. Thanks. </p>",thunderbird;accounts;,thunderbird,accounts,en-US,"",tallen21
1473503,2024-11-08 18:04:24 -0800,2024-11-08 19:16:30 -0800,Missing emails,"<p>Thunderbird indicates that there are 15 emails in one of my files but only 8 are visible when I open the file. What am I doing wrong? </p><p>Help, please! </p>",thunderbird;settings;,thunderbird,settings,en-US,1686789;,kathiream
1473506,2024-11-08 19:03:49 -0800,2024-11-09 09:37:19 -0800,Thunderbird Inbox display of messages,<p>I know the mail server I use has many more years of email messages saved in the inbox than I can get to display when using thunderbird. The thunderbird inbox seems to limit to about the last 2 years of messages. How do I get to earlier messages? Many thanks for your help. </p>,thunderbird;email-and-messaging;,thunderbird,email-and-messaging,en-US,1686787;1686799;1686802;1686820;1686952;,zyghilwoj
1473512,2024-11-08 23:33:17 -0800,2024-11-18 12:35:38 -0800,"Thunderbird crashes with various crash signatures, caused by Bitdefender. mozilla::PromiseJobRunnable::Run // encoding_rs::mem::is_basic_latin_implr // JS::HeapObjectPostWriteBarrier // RtlpWaitOnCriticalSection ... Mutex::Lock","<p>The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes. </p><p>bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM </p><p>etc, ad nauseum going back to 03 October. </p>",thunderbird;email-and-messaging;tb128crash;,thunderbird,email-and-messaging,en-US,1686863;1688768;,3D4Play
1473512,2024-11-08 23:33:17 -0800,2024-11-21 18:13:30 -0800,"Thunderbird crashes with various crash signatures, caused by Bitdefender. mozilla::PromiseJobRunnable::Run // encoding_rs::mem::is_basic_latin_implr // JS::HeapObjectPostWriteBarrier // RtlpWaitOnCriticalSection ... Mutex::Lock","<p>The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes. </p><p>bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM </p><p>etc, ad nauseum going back to 03 October. </p>",thunderbird;email-and-messaging;tb128crash;,thunderbird,email-and-messaging,en-US,1686863;1688768;1689389;,3D4Play
1473521,2024-11-09 01:49:52 -0800,2024-11-09 01:49:52 -0800,Thunderbird startet extrem zeitverzögert nach 30 Sekunden,<p>Mail-Client startet extrem zeitverzögert erst nach 30-35 Sekunden? </p><p>Allgemeine Informationen Name Thunderbird Version 128.4.2esr Build-ID 20241105224936 Distributions-ID Update-Kanal esr User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.4.2 Betriebssystem Windows_NT 10.0 26100 Starter-Prozess Aktiviert Fenster mit mehreren Prozessen 0/0 Fission-Fenster 0/0 Standardmäßig aktiviert Externe Prozesse 2 Unternehmensrichtlinien Aktiv </p>,thunderbird;performance-and-connectivity;,thunderbird,performance-and-connectivity,en-US,"",horst.lindenbeck
1473522,2024-11-09 01:54:33 -0800,2024-11-09 01:56:49 -0800,Yahoo IMAP - Captcha Error,"<p>Hello, </p><p>For 2 of my Yahoo DE e-mail accounts, I cannot go further when setting up. When I click on ""I am not a robot"" (reCaptcha), I get this kind of error message telling me that some API settings are invalid. This doesn't happen on other accounts of other providers. Thanks for your help. Best regards. </p>",thunderbird;accounts;,thunderbird,accounts,en-US,1686837;,marvmn
1473524,2024-11-09 01:58:31 -0800,2024-11-11 00:20:59 -0800,Thunderbird zeer traag,<p>Mijn E-mail op thunderbird is zeer traag geworde en werkt niet meer goed </p>,thunderbird;email-and-messaging;,thunderbird,email-and-messaging,nl,1687227;,coolen834
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