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EU endpoint changes requested from team #6266

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@cmastr cmastr commented Mar 21, 2024

@cmastr cmastr self-assigned this Mar 21, 2024
@cmastr cmastr requested a review from a team as a code owner March 21, 2024 16:51
@cmastr cmastr requested review from pwseg and removed request for a team March 21, 2024 16:51
@cmastr cmastr marked this pull request as draft March 21, 2024 16:51
@@ -30,7 +30,7 @@ Regional Data Ingestion enables you to send data to Segment from both Device-mod
{% include content/eu-cloud-event-sources.html %}

### Client-side sources
You can configure Segment's client-side SDKs for JavaScript, iOS, Android, and React Native sources to send data to a regional host after you've updated the Data Ingestion Region in that source's settings. Segment's EU instance only supports data ingestion from Dublin, Ireland with the `events.eu1.segmentapis.com/` endpoint. If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append `v1` to the URL. For instance, `events.eu1.segmentapis.com/v1`.
You can configure Segment's client-side SDKs for JavaScript, iOS, Android, and React Native sources to send data to a regional host after you've updated the Data Ingestion Region in that source's settings. Segment's EU instance only supports data ingestion from Dublin, Ireland with the `in.eu2.segmentapis.com` endpoint. If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append `v1` to the URL. For instance, `in.eu2.segmentapis.com`.
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@vbatanov & @vinodkone : I'm getting more confused now. 😬

Can you please confirm that we do still run the edge proxies in EU that forward all traffic to US?

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@vbatanov vbatanov Mar 21, 2024

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@erikdw: Yes, we still running edge proxy in EU that forward traffic to US.

Regarding this PR changes

We could have two scenarios :

  1. Client have EU workspace they must use the regional endpoint, which is events.eu1.segmentapis.com
  2. Client have US workspace and but desires to use the EU endpoint, they must use the edge proxy endpoint, which is in.eu2.segmentapis.com

The documentation need to be updated to include both cases

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@cmastr cmastr Mar 21, 2024

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ohhh I seeee. will need to make some changes to my changes.

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Do you know if we still have the APAC edge proxies? I remember we set those up before, but not sure if they ever got used for reals.

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Yes, we still have them and base on this metrics somebody still use them: https://segment.datadoghq.com/s/A9ih7c/df9-jqx-zpn

And would be better to mention them in this documentation as well:

  1. Client have US workspace and but desires to use the ap-southeast-1 (Singapore) endpoint, they must use the edge proxy endpoint, which is in.ap1.segmentapis.com
  2. Client have US workspace and but desires to use the ap-southeast-2 (Sydney) endpoint, they must use the edge proxy endpoint, which is in.au1.segmentapis.com

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take a look at changes please and let me know what else might need done.

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Also, does this apply to server side end points or just client side?

@forstisabella forstisabella added the fixed-content fix to content that has outdated or wrong information label Mar 22, 2024
@cmastr cmastr marked this pull request as ready for review April 2, 2024 14:20
> For workspaces that use the EU West Data Processing region, the Dublin Ingestion region is preselected for all sources.
- If you have a US workspace and but want to use the ap-southeast-1 (Singapore) endpoint, use the edge proxy endpoint: in.ap1.segmentapis.com
- If you have a US workspace and but want to use the ap-southeast-2 (Sydney) endpoint, use the edge proxy endpoint: in.au1.segmentapis.com
- If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append `v1` to the URL. For instance, `in.eu2.segmentapis.com/v1`.
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@vbatanov vbatanov Apr 2, 2024

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I don't think this is only for Segment EU endpoint , I think this for any endpoint if we using Analytics-C#

- If you have a US workspace and but want to use the ap-southeast-2 (Sydney) endpoint, use the edge proxy endpoint: in.au1.segmentapis.com
- If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append `v1` to the URL. For instance, `in.eu2.segmentapis.com/v1`.
- If you're in the *US West* data processing region, you can select from: Dublin, Singapore, Oregon, and Sydney.
- If you're in the *EU West* data processing region, Segment's EU instance only supports data ingestion from Dublin with the `in.eu2.segmentapis.com` endpoint.
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The in.eu2.segmentapis.com is EU proxy for US workspaces.
I think we should rephrase , so it will be easy to read and to cover all the case, something like this:
EU workspaces - supports data ingestion from Dublin with default endpoint events.eu1.segmentapis.com

US workspaces - supports data ingestion from Oregon (Default), Dublin, Singapore and Sydney.

  • if you want to use the eu-west-1 (Dublin) endpoint, use the edge proxy endpoint: in.eu2.segmentapis.com
  • if you want to use the ap-southeast-1 (Singapore) endpoint, use the edge proxy endpoint: in.ap1.segmentapis.com
  • if you want to use the ap-southeast-2 (Sydney) endpoint, use the edge proxy endpoint: in.au1.segmentapis.com

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@vbatanov @cmastr seems the current docs aren't accounting for all these intricacies -- should we be redoing this PR?

@@ -51,15 +53,15 @@ All Segment client-side SDKs read this setting and update themselves automatical
### Server-side and project sources
When you send data from a server-side or project source, you can use the `host` configuration parameter to send data to the desired region:
1. Oregon (Default) — `https://events.segmentapis.com/v1`
2. Dublin — `https://events.eu1.segmentapis.com/`
2. Dublin — `https://in.eu2.segmentapis.com`
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I think those examples only for us or eu data processing region not for proxy

@cmastr cmastr marked this pull request as draft July 3, 2024 20:51
@cmastr cmastr closed this Dec 2, 2024
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