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Add limitation 'Event Type is Page' #5503

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merged 3 commits into from
Oct 10, 2023
Merged

Add limitation 'Event Type is Page' #5503

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e27bcd6
Add limitation 'Event Type is Page'
prigiattiperrut Oct 9, 2023
de4ba47
Update src/connections/destinations/catalog/actions-google-analytics-…
forstisabella Oct 9, 2023
a85346d
Update src/connections/destinations/catalog/actions-google-analytics-…
forstisabella Oct 9, 2023
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5 changes: 3 additions & 2 deletions src/connections/destinations/catalog/actions-google-analytics-4-web/index.md
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Expand Up @@ -75,8 +75,9 @@ Google may take [24-48 hours](https://support.google.com/analytics/answer/933379
### Data is not sent to Google

In order for data to be sent downstream to Google Analytics, check your mappings to ensure that:
1. The **setConfigurationFields** mapping is enabled in your mappings
2. You've added at least one other event mapping for an event you want to send to Google Analytics.
1. The **setConfigurationFields** mapping is enabled in your mappings.
2. You've added at least one other event mapping for an event you want to send to Google Analytics.
3. Your event mapping doesn't use the condition 'Event Type is Page'. The GA config command uses a Page event when your page loads, so Page calls can't be used for triggering additional events in GA4. Segment recommends using a [Track call](/docs/connections/spec/track/) for any additional events you'd like to appear in GA4 so your events can go through after the initial 'config' loads.

The **setConfigurationFields** mapping is required in order for data to be sent downstream. If no other mappings are enabled, the destination does not send events.

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