-
Notifications
You must be signed in to change notification settings - Fork 352
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
Merge pull request #6877 from segmentio/Panandhan22-patch-11
Add Profile Suppression and Batching Details to Klaviyo(Actions) Destination
- Loading branch information
Showing
1 changed file
with
7 additions
and
1 deletion.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -108,4 +108,10 @@ No. Engage audiences are designed to initiate the creation of new lists in Klavi | |
|
||
When adding a user to a list, our action make use of the [Bulk Profile Import](https://developers.klaviyo.com/en/reference/spawn_bulk_profile_import_job){:target="_blank”} endpoint (when batching is enabled), and the [Add Profile To List](https://developers.klaviyo.com/en/reference/create_list_relationships){:target="_blank”} endpoint for non-batched requests. Both of which will not update a users suppression status if they were previously suppressed. | ||
|
||
To ensure a suppressed profile gets unsuppressed, you can use the "Subscribe Profile" action. When a profile is subscribed in Klaviyo, it automatically unsuppresses any previously suppressed user. You can combine this action with other actions to achieve your goal. If this solution does not fully address your use case, please contact us at [email protected] so we can consider your specific requirements. | ||
To unsuppress a previously suppressed profile in Klaviyo, use the **Subscribe Profile** action. This action automatically removes the suppression status for the user when they are subscribed. You can also pair this action with other mappings to suit your workflow. | ||
|
||
If this approach doesn't address your use case, [reach out to Segment](mailto:[email protected]) to discuss your specific requirements. | ||
|
||
### Can batching be enabled for the entire Klaviyo (Actions) destination? | ||
|
||
Batching is only available for events sent through the Upsert Profile action mapping. Other actions in the Klaviyo (Actions) destination don't support batching. |