rewrite help page

docs/getting_started/help.md

@@ -1,6 +1,9 @@
 # Getting help
 
-For discussion and help besides this documentation, you can reach the Key4hep  community via
+For assistance beyond this documentation, you can reach the Key4hep community via:
 
-- the [bugtracker](https://github.com/key4hep/key4hep-doc/issues). If you known that you are concerned with a specific key4hep package, then you can open an issue on that package repositories bugtracker. The [list](https://github.com/orgs/key4hep/repositories) of repositories is available on GitHub.
-- email: key4hep dash sw @ cern dot ch
+- email: key4hep dash sw @ cern dot ch
+
+For issues or requests related to the documentation, please use the [bugtracker](https://github.com/key4hep/key4hep-doc/issues).
+
+For discussions or help with a specific Key4hep package, you can open a request on its repository's bug tracker. A [list of repositories](https://github.com/orgs/key4hep/repositories) is available on GitHub.