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Update transfer-account.md #4786

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Jan 25, 2024
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Update transfer-account.md #4786

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BrJan Jan 23, 2024
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4 changes: 3 additions & 1 deletion website/docs/faqs/Accounts/transfer-account.md
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Expand Up @@ -10,7 +10,7 @@ You can transfer your dbt Cloud [access control](/docs/cloud/manage-access/about

| Account plan| Steps |
| ------ | ---------- |
| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile` |
| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. |
| **Team** | Existing account admins with account access can add users to, or remove users from the owner group. |
| **Enterprise** | Account admins can add users to, or remove users from a group with Account Admin permissions. |
| **If all account owners left the company** | If the account owner has left your organization, you will need to work with _your_ IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. |
Expand All @@ -19,3 +19,5 @@ When you make any account owner and email changes:

- The new email address _must_ be verified through our email verification process.
- You can update any billing email address or [Notifications Settings](/docs/deploy/job-notifications) to reflect the new account owner changes, if applicable.
- When transferring account ownership, please ensure you [unlink](/faqs/Accounts/git-account-in-use) your GitHub account in dbt Cloud. This is because you can only have your Git account linked to one dbt Cloud user account.

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