More details for Status Page APIs (#755)

* More details for Status Page APIs

* Add headings

* Add SASE details, change font for values, wording tweaks

products/cross-platform/docs/service-status-api.mdx

@@ -8,4 +8,53 @@ keywords:
   - crossplatform
 ---
 
-There is a Palo Alto Networks cross-platform Service Status page hosted at https://status.paloaltonetworks.com. The documentation for the companion API for this Service Status is hosted at https://status.paloaltonetworks.com/api which includes a Javascript wrapper and example code for consuming the API.
+There is a Palo Alto Networks cross-platform Status Page hosted at https://status.paloaltonetworks.com. There is documentation for the companion API for this Status Page, hosted at https://status.paloaltonetworks.com/api, which includes a Javascript wrapper.
+
+The API itself is delivered via Atlassian's StatusPage offering. This API provides a collections of endpoints which all return JSON formatted payloads. The API does not provide any built-in filtering; any filtering or parsing of responses should be done client-side, with the suggestion to use a JSON parsing library within the programming language of choice.
+
+The endpoints available are described below.
+
+### Summary
+https://status.paloaltonetworks.com/api/v2/summary.json
+- Despite being called a summary, this provides details from the entire status page, including an overall status indicator for the entire portfolio, statuses of individual components, unresolved incidents, and any upcoming or in-progress scheduled maintenances.
+- Potential values are discussed in the subsequent API endpoints below.
+
+### Portfolio Status
+https://status.paloaltonetworks.com/api/v2/status.json
+- Provides an overall status for the entire portfolio of products and services listed on the status page.
+- Status indicator potential values: `none`, `minor`, `major`, `critical`
+
+### Product/Service (Component) Statuses
+https://status.paloaltonetworks.com/api/v2/components.json
+- Lists each product or service (component) from the status page with a status for each.
+- Component status potential values: `operational`, `degraded_performance`, `partial_outage`, `major_outage`
+
+### Unresolved Incidents
+https://status.paloaltonetworks.com/api/v2/incidents/unresolved.json
+- Lists all incidents which are unresolved, with their impact and status.
+- Incident impact potential values: `none`, `minor`, `major`, `critical`
+- Incident status potential values: `investigating`, `identified`, `monitoring`
+
+### Recent Incidents
+https://status.paloaltonetworks.com/api/v2/incidents.json
+- Lists the most recent 50 incidents, whether they are resolved or unresolved, with their impact and status.
+- Incident impact potential values: `none`, `minor`, `major`, `critical`
+- Incident status potential values: `investigating`, `identified`, `monitoring`, `resolved`, `postmortem`
+
+### Upcoming Maintenance Events
+https://status.paloaltonetworks.com/api/v2/scheduled-maintenances/upcoming.json
+- Lists upcoming events such as planned outages, upgrades, or general notices of work on products and services which may cause disruption.
+- Maintenance event status potential values: `scheduled`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`
+
+### Active Maintenance Events
+https://status.paloaltonetworks.com/api/v2/scheduled-maintenances/active.json
+- Lists upcoming events such as planned outages, upgrades, or general notices of work on products and services which may cause disruption.
+- Maintenance event status potential values: `in progress`, `verifying`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`
+
+### All Maintenance Events
+https://status.paloaltonetworks.com/api/v2/scheduled-maintenances.json
+- Lists the most recent 50 maintenance events such as planned outages, upgrades, or general notices of work on products and services which may cause disruption.
+- Maintenance event status potential values: `scheduled`, `in progress`, `verifying`, `completed`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`

products/sase/docs/service-status-api.mdx

@@ -8,4 +8,53 @@ keywords:
   - sase
 ---
 
-There is a Palo Alto Networks cross-platform Service Status page hosted at https://sase.status.paloaltonetworks.com. The documentation for the companion API for this Service Status is hosted at https://sase.status.paloaltonetworks.com/api which includes a Javascript wrapper and example code for consuming the API.
+There is a Palo Alto Networks SASE Status Page hosted at https://sase.status.paloaltonetworks.com. There is documentation for the companion API for this Status Page, hosted at https://sase.status.paloaltonetworks.com/api which includes a Javascript wrapper.
+
+The API itself is delivered via Atlassian's StatusPage offering. This API provides a collections of endpoints which all return JSON formatted payloads. The API does not provide any built-in filtering; any filtering or parsing of responses should be done client-side, with the suggestion to use a JSON parsing library within the programming language of choice.
+
+The endpoints available are described below.
+
+### Summary
+https://sase.status.paloaltonetworks.com/api/v2/summary.json
+- Despite being called a summary, this provides details from the entire status page, including an overall status indicator for the entire SASE service, statuses of individual SASE service components, unresolved incidents, and any upcoming or in-progress scheduled maintenances.
+- Potential values are discussed in the subsequent API endpoints below.
+
+### Portfolio Status
+https://sase.status.paloaltonetworks.com/api/v2/status.json
+- Provides an overall status for the entire SASE service.
+- Status indicator potential values: `none`, `minor`, `major`, `critical`
+
+### Service Component Statuses
+https://sase.status.paloaltonetworks.com/api/v2/components.json
+- Lists each SASE service component from the status page with a status for each.
+- Component status potential values: `operational`, `degraded_performance`, `partial_outage`, `major_outage`
+
+### Unresolved Incidents
+https://sase.status.paloaltonetworks.com/api/v2/incidents/unresolved.json
+- Lists all incidents which are unresolved, with their impact and status.
+- Incident impact potential values: `none`, `minor`, `major`, `critical`
+- Incident status potential values: `investigating`, `identified`, `monitoring`
+
+### Recent Incidents
+https://sase.status.paloaltonetworks.com/api/v2/incidents.json
+- Lists the most recent 50 incidents, whether they are resolved or unresolved, with their impact and status.
+- Incident impact potential values: `none`, `minor`, `major`, `critical`
+- Incident status potential values: `investigating`, `identified`, `monitoring`, `resolved`, `postmortem`
+
+### Upcoming Maintenance Events
+https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances/upcoming.json
+- Lists upcoming events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
+- Maintenance event status potential values: `scheduled`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`
+
+### Active Maintenance Events
+https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances/active.json
+- Lists upcoming events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
+- Maintenance event status potential values: `in progress`, `verifying`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`
+
+### All Maintenance Events
+https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances.json
+- Lists the most recent 50 maintenance events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
+- Maintenance event status potential values: `scheduled`, `in progress`, `verifying`, `completed`
+- Maintenance event impact potential values: `none`, `maintenance`, `minor`, `major`, `critical`