Skip to content

Commit

Permalink
GITBOOK-49: No subject
Browse files Browse the repository at this point in the history
  • Loading branch information
marrouchi authored and gitbook-bot committed Sep 14, 2024
1 parent 8e7af1e commit 31ae1a3
Show file tree
Hide file tree
Showing 9 changed files with 12 additions and 9 deletions.
Binary file added docs/.gitbook/assets/image (1) (1) (1).png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file modified docs/.gitbook/assets/image (1) (1).png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file modified docs/.gitbook/assets/image (1).png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file modified docs/.gitbook/assets/image.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
2 changes: 1 addition & 1 deletion docs/user-guide/context-variables.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
# Context Variables

<figure><img src="../.gitbook/assets/image (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>

Context variables are powerful tools in Hexabot that allow you to store and manage information gathered during a conversation with a user. This information can then be used to personalize the chatbot's responses, make decisions within the conversation flow, or trigger specific actions.

Expand Down
2 changes: 1 addition & 1 deletion docs/user-guide/manage-settings/web-channel.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
# Web Channel

<figure><img src="../../.gitbook/assets/image.png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../.gitbook/assets/image (1).png" alt=""><figcaption></figcaption></figure>

The Web Channel settings in Hexabot allow you to configure how your chatbot integrates into your website. You can control the appearance of the chatbot widget, manage the chatbot's initial greeting message, and more.

Expand Down
13 changes: 8 additions & 5 deletions docs/user-guide/manage-subscribers.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
# Manage Subscribers

Hexabot's Subscriber Management features allow you to effectively track, organize, and interact with the users who engage with your chatbot. This guide will walk you through the process of managing your subscriber base, segmenting them using labels, and leveraging subscriber data for improved communication and targeted interactions.
In Hexabot, we define a subscriber as then end-user who will ultimately interact with the chatbot. The Subscriber Management features allow you to effectively track, organize, and interact with the users who engage with your chatbot. This guide will walk you through the process of managing your subscriber base, segmenting them using labels, and leveraging subscriber data for improved communication and targeted interactions.

**1. Access Subscriber Management:**

Expand All @@ -10,7 +10,7 @@ Hexabot's Subscriber Management features allow you to effectively track, organiz

* **Subscriber List:** The subscriber list displays information about each user who has interacted with your chatbot. This includes:
* **First Name and Last Name:** The name assigned to each user.
* **Channel:** The platform where the user interacted with your chatbot (e.g., "Facebook Messenger," "Website," "Live Chat Tester").
* **Channel:** The platform where the user interacted with your chatbot (e.g., "Facebook Messenger," "Website," "Live Chat Tester", ...).
* **Gender:** The user's gender, if provided.
* **Locale:** The user's language preference or location (e.g., "en-US" for English, United States).
* **Labels:** Any labels that have been assigned to the subscriber.
Expand All @@ -19,9 +19,10 @@ Hexabot's Subscriber Management features allow you to effectively track, organiz

**3. Managing Individual Subscribers:**

* **Manage Subscriber Labels:** Click on the "MANAGE LABELS" button next to the subscriber to manage their labels. You'll be presented with a dialog where you can:
* **Select a Label:** Choose the label(s) you want to assign to the subscriber.
* **Submit:** Click on the "SUBMIT" button to confirm the label assignment.
Click on the "MANAGE LABELS" button next to the subscriber to manage their labels. You'll be presented with a dialog where you can:

* **Select a Label:** Choose the label(s) you want to assign to the subscriber.
* **Submit:** Click on the "SUBMIT" button to confirm the label assignment.

**4. Using Subscriber Labels:**

Expand All @@ -39,6 +40,8 @@ Hexabot's Subscriber Management features allow you to effectively track, organiz
* **Promotional Messages:** Send targeted promotional messages based on subscriber labels.
* **Personalized Responses:** Use labels to provide more personalized responses to users based on their interests or behaviors.

<figure><img src="../.gitbook/assets/image.png" alt=""><figcaption><p>Target subscribers with a given label</p></figcaption></figure>

**Best Practices for Subscriber Management:**

* **Clear Label Strategy:** Develop a well-defined strategy for using labels to ensure that your segmentation is meaningful and effective.
Expand Down
2 changes: 1 addition & 1 deletion docs/user-guide/visual-editor/regular-blocks/README.md
Original file line number Diff line number Diff line change
Expand Up @@ -4,7 +4,7 @@ Regular blocks are the most common building blocks that a user might need when c

{% tabs %}
{% tab title="Simple Text" %}
<figure><img src="../../../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../../.gitbook/assets/image (1) (1) (1).png" alt=""><figcaption></figcaption></figure>

Chatbots receive and react to a significant volume of textual data. Text messages are the primary form of communication between a chatbot and its users. For this purpose, Hexabot provides the **Simple Text block**, prominently featured in the block palette, to facilitate the addition and configuration of straightforward textual conversational paths.

Expand Down
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
# Using Simple Text Block

<figure><img src="../../../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../../.gitbook/assets/image (1) (1) (1).png" alt=""><figcaption></figcaption></figure>



Expand Down

0 comments on commit 31ae1a3

Please sign in to comment.