From 6ac32c38149e8b6051093be0d87c8f89504ed132 Mon Sep 17 00:00:00 2001 From: Panandhan22 <115441424+Panandhan22@users.noreply.github.com> Date: Wed, 31 Jul 2024 13:15:36 +0800 Subject: [PATCH 1/3] Enabling batch for Klaviyo(Actions) destination --- .../destinations/catalog/actions-klaviyo/index.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/src/connections/destinations/catalog/actions-klaviyo/index.md b/src/connections/destinations/catalog/actions-klaviyo/index.md index 41864c005a..0cb58e8faf 100644 --- a/src/connections/destinations/catalog/actions-klaviyo/index.md +++ b/src/connections/destinations/catalog/actions-klaviyo/index.md @@ -97,4 +97,8 @@ No. Engage audiences are designed to initiate the creation of new lists in Klavi When adding a user to a list, our action make use of the [Bulk Profile Import](https://developers.klaviyo.com/en/reference/spawn_bulk_profile_import_job){target="_blank"} endpoint (when batching is enabled), and the [Add Profile To List](https://developers.klaviyo.com/en/reference/create_list_relationships){target="_blank"} endpoint for non-batched requests. Both of which will not update a users suppression status if they were previously suppressed. -To ensure a suppressed profile gets unsuppressed, you can use the "Subscribe Profile" action. When a profile is subscribed in Klaviyo, it automatically unsuppresses any previously suppressed user. You can combine this action with other actions to achieve your goal. If this solution does not fully address your use case, please contact us at friends@segment.com so we can consider your specific requirements. \ No newline at end of file +To ensure a suppressed profile gets unsuppressed, you can use the "Subscribe Profile" action. When a profile is subscribed in Klaviyo, it automatically unsuppresses any previously suppressed user. You can combine this action with other actions to achieve your goal. If this solution does not fully address your use case, please contact us at friends@segment.com so we can consider your specific requirements. + +### Can we enable batching for the entire Klaviyo (Actions) destination? + +Currently, we support batching only for events sent through the "Upsert Profile" actions mapping. For all other actions, we do not support batching. From 9319a8673de6959f4fc0b054d6ebe2395959cbfa Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Tue, 26 Nov 2024 00:45:02 -0600 Subject: [PATCH 2/3] update Segment support contact --- src/connections/destinations/catalog/actions-klaviyo/index.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/src/connections/destinations/catalog/actions-klaviyo/index.md b/src/connections/destinations/catalog/actions-klaviyo/index.md index 0cb58e8faf..b296bc39af 100644 --- a/src/connections/destinations/catalog/actions-klaviyo/index.md +++ b/src/connections/destinations/catalog/actions-klaviyo/index.md @@ -97,7 +97,9 @@ No. Engage audiences are designed to initiate the creation of new lists in Klavi When adding a user to a list, our action make use of the [Bulk Profile Import](https://developers.klaviyo.com/en/reference/spawn_bulk_profile_import_job){target="_blank"} endpoint (when batching is enabled), and the [Add Profile To List](https://developers.klaviyo.com/en/reference/create_list_relationships){target="_blank"} endpoint for non-batched requests. Both of which will not update a users suppression status if they were previously suppressed. -To ensure a suppressed profile gets unsuppressed, you can use the "Subscribe Profile" action. When a profile is subscribed in Klaviyo, it automatically unsuppresses any previously suppressed user. You can combine this action with other actions to achieve your goal. If this solution does not fully address your use case, please contact us at friends@segment.com so we can consider your specific requirements. +To unsuppress a previously suppressed profile in Klaviyo, use the Subscribe Profile action. This action automatically removes the suppression status for the user when they are subscribed. You can also pair this action with other mappings to suit your workflow. + +If this approach doesn't address your use case, [reach out to Segment](mailto:friends@segment.com) to discuss your specific requirements. ### Can we enable batching for the entire Klaviyo (Actions) destination? From 95042abb615d5bbd17830f41900af902c72ec283 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Tue, 26 Nov 2024 00:46:23 -0600 Subject: [PATCH 3/3] remove currently and reword FAQ --- .../destinations/catalog/actions-klaviyo/index.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/src/connections/destinations/catalog/actions-klaviyo/index.md b/src/connections/destinations/catalog/actions-klaviyo/index.md index b296bc39af..168cd618bd 100644 --- a/src/connections/destinations/catalog/actions-klaviyo/index.md +++ b/src/connections/destinations/catalog/actions-klaviyo/index.md @@ -97,10 +97,10 @@ No. Engage audiences are designed to initiate the creation of new lists in Klavi When adding a user to a list, our action make use of the [Bulk Profile Import](https://developers.klaviyo.com/en/reference/spawn_bulk_profile_import_job){target="_blank"} endpoint (when batching is enabled), and the [Add Profile To List](https://developers.klaviyo.com/en/reference/create_list_relationships){target="_blank"} endpoint for non-batched requests. Both of which will not update a users suppression status if they were previously suppressed. -To unsuppress a previously suppressed profile in Klaviyo, use the Subscribe Profile action. This action automatically removes the suppression status for the user when they are subscribed. You can also pair this action with other mappings to suit your workflow. +To unsuppress a previously suppressed profile in Klaviyo, use the **Subscribe Profile** action. This action automatically removes the suppression status for the user when they are subscribed. You can also pair this action with other mappings to suit your workflow. If this approach doesn't address your use case, [reach out to Segment](mailto:friends@segment.com) to discuss your specific requirements. -### Can we enable batching for the entire Klaviyo (Actions) destination? +### Can batching be enabled for the entire Klaviyo (Actions) destination? -Currently, we support batching only for events sent through the "Upsert Profile" actions mapping. For all other actions, we do not support batching. +Batching is only available for events sent through the Upsert Profile action mapping. Other actions in the Klaviyo (Actions) destination don't support batching.