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troubleshooting.md

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ERR_CONNECTION_TIMED_OUT

This error is currently known to occur primarily in Brazil. The reason might be a block of certain Cloudflare IP address ranges by your Internet Service Provider (ISP). Unfortunately, we have no direct control over this. To resolve the issue, you can:

  1. Contact your ISP's support team and report the problem.
  2. Use a VPN to bypass the ISP restrictions (this might affect your trust factor).

Unhandled exception. System.NullReferenceException: Object reference not set to an instance of an object.

This error usually occurs in Genshin Stella Mod. Try deleting the FPS Unlocker configuration file, as it might be corrupted or empty.

C:\Program Files\Sefinek\Genshin-Stella-Mod\net8.0-windows10.0.22621.0\data\unlocker\unlocker.config.json