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After 'qBittorrent has crashed' it keeps crashing and qBit is unusable #22143

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hoytster opened this issue Jan 10, 2025 · 2 comments
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@hoytster
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hoytster commented Jan 10, 2025

qBittorrent & operating system versions

qBittorrent version: v4.5.5 (64-bit)
Libtorrent version: 2.0.9.0
Qt version: 5.15.10
Boost version: 1.83.0
OpenSSL version: 1.1.1v
zlib version: 1.2.13
OS version: Windows 11 Version 2009 10.0.22631 x86_64

Caught signal: SIGSEGV

 0# 0x00007FF776BDF8C3 in qbittorrent
 1# 0x00007FF776BDF059 in qbittorrent
 2# 0x00007FF776BDA4FF in qbittorrent
 3# 0x00007FF776E5D324 in qbittorrent
 4# 0x00007FF776ECA77E in qbittorrent
 5# 0x00007FF776E38A58 in qbittorrent
 6# _chkstk in ntdll
 7# RtlFindCharInUnicodeString in ntdll
 8# KiUserExceptionDispatcher in ntdll
 9# 0x00007FF776D03A96 in qbittorrent
10# 0x00007FF776D5A580 in qbittorrent
11# 0x00007FF776D5C824 in qbittorrent
12# 0x00007FF7769DB7C8 in qbittorrent
13# 0x00007FF776CE2960 in qbittorrent
14# 0x00007FF776DCC2ED in qbittorrent
15# 0x00007FF7769DB831 in qbittorrent
16# 0x00007FF776AD36B3 in qbittorrent
17# 0x00007FF776AD1416 in qbittorrent
18# 0x00007FF776DCA9A0 in qbittorrent
19# 0x00007FF7769DB7C8 in qbittorrent
20# 0x00007FF7761BC088 in qbittorrent
21# 0x00007FF7761BA9F1 in qbittorrent
22# 0x00007FF7761BBAC6 in qbittorrent
23# 0x00007FF7769DB831 in qbittorrent
24# 0x00007FF776AD36B3 in qbittorrent
25# 0x00007FF776AD1416 in qbittorrent
26# 0x00007FF7761BB026 in qbittorrent
27# 0x00007FF776DB77DB in qbittorrent
28# 0x00007FF776DB8765 in qbittorrent
29# 0x00007FF776CF7CCC in qbittorrent
30# 0x00007FF776CEA27A in qbittorrent
31# 0x00007FF776BC974E in qbittorrent
32# 0x00007FF7769DB7C8 in qbittorrent
33# 0x00007FF7769DB7C8 in qbittorrent
34# 0x00007FF7769D9F46 in qbittorrent
35# 0x00007FF7769D3DDB in qbittorrent
36# 0x00007FF776BF16C4 in qbittorrent
37# 0x00007FF7769D45A4 in qbittorrent
38# 0x00007FF776106408 in qbittorrent
39# 0x00007FF776105D23 in qbittorrent
40# 0x00007FF7769FE527 in qbittorrent
41# 0x00007FF7769FF05E in qbittorrent
42# 0x00007FF7763CC997 in qbittorrent
43# 0x00007FF776B0A3B4 in qbittorrent
44# 0x00007FF7763CC971 in qbittorrent
45# 0x00007FF776AF2E99 in qbittorrent
46# 0x00007FF7769FE9C0 in qbittorrent
47# 0x00007FF776BCBC30 in qbittorrent
48# 0x00007FF776BD8E62 in qbittorrent
49# 0x00007FF776BC4607 in qbittorrent
50# 0x00007FF776E35652 in qbittorrent
51# BaseThreadInitThunk in KERNEL32
52# RtlUserThreadStart in ntdll

What is the problem?

I can't get past the 'qBittorrent has crashed' dialog. I have rebooted. I tried to install 5.03. Everytime I restart qBit, the 'qBittorrent has crashed' dialog appears again. The 'Loading torrents' mini-dialog gets to 100% and stops there. The main qBit screen appears sometimes. If any qBit dialog gets focus (e.g. 'qBittorrent has crashed' or 'Loading torrents' qbit crashes again -- everything closes. Weirdly, the dialog asking 'Do you want to upgrade to 5.03?' shows qBit's uploading and downloading speed, ONLY when I hover over it from the Taskbar. WHOA, I just noticed that SELECTING the 'Do you want to upgrade to 5.03?' dialog shows the MAIN qBit screen. And then qBit crashes again, all three screens closed: 'qBittorrent has crashed' dialog, 'Do you want to upgrade...' and the main qBit screen. I have tried to fix it by editing qbittorrent.ini in 'C:\Users<username>\AppData\Roaming\qBittorrent', changing [TransferList] to [OLD TransferList] and [GUI] to [OLD GUI]. That made me lose my custom columns on the main qBit screen and the problem seemed fixed esp. the main window opened. I was able to add my usual columns and rearrange them. But after 10 minutes or so it reoccurred, all windows closing. Since that one time, I haven't been able to keep the main window open for more than a few seconds. It seems like that window getting focus might cause the crash.

While qBit is loading torrents and getting ready to display the main window, the 'Do you want to upgrade...' prompt is not responsive: clicking [Yes] or [No] has no effect.

The main window WILL open.

Steps to reproduce

No response

Additional context

https://gcdnb.pbrd.co/images/VulbPF4O96G4.png

These two dialogs appear immediately when I restart qBit.

https://gcdnb.pbrd.co/images/hARFKMY4ZBLU.png

Here I was lucky enough to get a screenshot of the main qBit window. A second or two later, all three windows closed. I think the event leading to the close might be the main window getting focus.

Log(s) & preferences file(s)

categories.json
watched_folders.json
qbittorrent.log
qbittorrent.log

The second qbittorrent.log file is the most recent file in

It was named 'qbittorrent.log.bak656'. It has the date 2025-01-07, January 7, which is probably the date that this crashing problem started. I had to move it from 'C:\Users<username>\AppData\Local\qBittorrent\logs' and rename it 'qbittorrent.log' to get this dialog to accept it. This is the last entry in that log file:

(W) 2025-01-07T10:23:50 - Failed to restore torrent. Files were probably moved or storage isn't accessible. Torrent: "[neoDESU] Date A Live [Season 5] [BD 1080p x265 HEVC OPUS AAC] [Dual Audio]". Reason: "[neoDESU] Date A Live [Season 5] [BD 1080p x265 HEVC OPUS AAC] [Dual Audio] fast resume rejected. file_stat(D:\00 Misc to Sort\0 Anime\Anime - Time Travel\0 Downloads[neoDESU] Date A Live [Season 5] [BD 1080p x265 HEVC OPUS AAC] [Dual Audio]\Date A Live - S05E01.mkv): mismatching file size"

@stalkerok
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qBittorrent version: v4.5.5 (64-bit)
Qt version: 5.15.10

Unsupported version.

@xavier2k6
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Duplicate/related to #22126

Haven't time to delve in to further.

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