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Error code: Wsl/InstallDistro/0x80d02002 when installing Ubuntu 22.02 #11453

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MNGoldenEagle opened this issue Apr 12, 2024 · 4 comments
Closed
1 of 2 tasks

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@MNGoldenEagle
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MNGoldenEagle commented Apr 12, 2024

Windows Version

10.0.22635.3276

WSL Version

2.1.4.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.15.146.1-2

Distro Version

Ubuntu 22.02

Other Software

No response

Repro Steps

  1. In a Powershell prompt, run the following command:
    wsl --install Ubuntu-22.04

Expected Behavior

The distribution installs without error.

Actual Behavior

PS C:\Users\username> wsl --install Ubuntu-22.04
The requested operation requires elevation.
Installing Windows optional component: VirtualMachinePlatform

Deployment Image Servicing and Management tool
Version: 10.0.22621.2706

Image Version: 10.0.22635.3276

Enabling feature(s)
[==========================100.0%==========================]
The operation completed successfully.
The requested operation is successful. Changes will not be effective until the system is rebooted.
Installing: Ubuntu 22.04 LTS
Error: 0x80d02002           7.0%                           ]
Error code: Wsl/InstallDistro/0x80d02002
PS C:\Users\username>
PS C:\Users\username> wsl --install Ubuntu-22.04
Installing: Ubuntu 22.04 LTS
Error: 0x80d02002==========73.0%===========                ]
Error code: Wsl/InstallDistro/0x80d02002

Diagnostic Logs

WSL logs attached.

WslLogs-2024-04-11_20-19-38.zip

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Diagnostic information
Detected appx version: 2.1.4.0
Unexpected format in optional-component.txt: State       : DisabledWithPayloadRemoved
Detected user visible error: Wsl/InstallDistro/0x80d02002

@MNGoldenEagle
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Interestingly, retrying the install several times eventually got it to install. I'll leave the ticket open for investigative purposes.

@OneBlue
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OneBlue commented Apr 12, 2024

Thank you for reporting this @MNGoldenEagle.

Looking at the logs, this looks like a connectivity issue when download the distribution (0x80D02002 = DO_E_DOWNLOAD_NO_PROGRESS)

@OneBlue OneBlue closed this as completed Apr 12, 2024
@MNGoldenEagle
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Good to know! I guess my only comment is that the reporting for the error could be made more clear so that it wouldn't be necessary to find an error code decoder in order to understand what the issue is.

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