Version 0.87.1 disabled PC audio #36748
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Issue-Bug
Something isn't working
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For issues raised to be triaged and prioritized by internal Microsoft teams
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Microsoft PowerToys version
0.87.1
Installation method
PowerToys auto-update
Running as admin
No
Area(s) with issue?
General
Steps to reproduce
I had version 0.80.0 installed on my work PC, with WIN11 (KB5048685). I did the automatic update in PowerTools UI, the update worked, but I didn't restart my PC immediately. The new version was 0.87.1.
Some time after the update, I noticed that all the audio outputs were not working, nor were the PC speakers, headset or bluetooth headphones.
I uninstalled PowerToys and restarted my PC a few times, but that didn't solve the problem.
After a few attempts, I decided to reinstall version 0.80.0 and, after restarting, the audio started working again.
Since it's my work PC, I don't have full administrator access to update or disable audio drivers (Realtek Audio), so I couldn't try other solutions.
The problem is solved for me now, but I think it was good to report this bug, since it was somehow caused by the update.
✔️ Expected Behavior
No response
❌ Actual Behavior
No response
Other Software
No response
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