Troubleshooting

Jump to bottom

jdrch edited this page Nov 18, 2019 · 19 revisions

Dell XPS 8500 Special Edition

Won't Boot After Windows 10 Update

Turn off PC
Disconnect all cables
Press the power button for 30 seconds
Open the case
Disconnect all drives except the boot drive
Remove all PCIe cards
Remove and reseat motherboard CMOS battery
Connect external monitor to onboard HDMI port
Turn on PC

It should now boot.

Bluetooth keeps turning off

Search from the Start menu and run Find and fix problems with Bluetooth devices
Open Device Manager
Expand Bluetooth
Right-click on the wireless NIC
Click Properties
Click the Power Management tab
Ensure Allow the computer to turn off this device to save power is unchecked

Windows 10

File Explorer

Loads thumbnails slowly or not at all, gets stuck on Working On It

Open Indexing Options in the Control Panel
Click Show all locations
Click Modify
Uncheck everything
Check your user folder
Check all folders in which you keep personal files and media
Click OK
Reboot the PC