Zabbix plugin issue which is throwing error: this plugin is not published to grafana.com/plugins and can't be managed via the catalog

[bhargavich18]

We Have Grafana 9.2.10 within our on-premise server, where Zabbix 4.3.1 was installed but we are facing an issue with this plugin that it is not published to grafana.com/plugins,

We experimented with installing various Zabbix plugin versions.

1. Zabbix versions higher than 4.4.x are incompatible with Grafana 9.2.10, but Grafana 9.2.10 does not recognize plugin versions less than 3. We are encountering the same issue, which indicates plugin unavailable, when attempting to configure the Datasource. Can you please guide us in fixing the issue?
   
   

[zoltanbedi]

I just checked and we do have the 4.3.1 version in the catalog. Can you show me logs from grafana and from your devtools?

[bhargavich18]

we can't share the logs but i can able to provide the error which is

error msg="Request Completed" method=GET path=/api/gnet/plugins/alexanderzob
nin-zabbix-app status=504 remote_addr=x.x.x.x time_ms=30005 duration=30.005264592s size=0 referer=http://URL:3000/plugins/alexanderzobnin-zabbix-app handler=/api/gnet/*

level=error msg="Internal server error" error="[plugin.unavailable] plugin unavailabl
e" remote_addr=x.x.x.x traceID=

[zoltanbedi]

I just tried it out with docker and I was able to install zabbix and run it. I'm not sure what is wrong in your case but looks like some environmental issue. The plugin unavailable error means that the plugin couldn't start. You may find some more relevant information when grafana starts and initializes plugins.

[bhargavich18]

but all other plugins works fine , there is no such error: plugin unavailable for other plugins