Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Saved Replies Module Importing Options? #4456

Open
presswizards opened this issue Jan 4, 2025 · 2 comments
Open

Saved Replies Module Importing Options? #4456

presswizards opened this issue Jan 4, 2025 · 2 comments

Comments

@presswizards
Copy link

Looking for options to import Saved Replies from Help Scout... are there any docs for importing? I bought the API module, but it doesn't include Saved Replies? Are there any CSV or JSON upload options?

@adrianmxh
Copy link

Nope... From my experience, I imported all the saved replies manually back then. It was a pain

@presswizards
Copy link
Author

@adrianmxh Yes I had assumed the API module would include APIs for KB and Saved Replies as well, both can be huge amounts of entries and content, there should at least be a JSON or CSV import option.

I created some shell scripts to output Help Scout Docs and Saved Replies to JSON files here:
https://github.com/presswizards/helpscout-exports

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants