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Text verification option not shown in Settings #20273

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notramo opened this issue Dec 20, 2021 · 2 comments
Open

Text verification option not shown in Settings #20273

notramo opened this issue Dec 20, 2021 · 2 comments
Labels
A-E2EE A-E2EE-SAS-Verification A-User-Settings O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Design

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@notramo
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notramo commented Dec 20, 2021

Steps to reproduce

Some cool clients doesn't support interactive verification, including Syphon, Cinny, and Hydrogen.
These clients can't be verified from the device management screen in Element.

  1. Open device management screen in Security Settings.
  2. Click Verify on an unverified device that doesn't support interactive verification
  3. Can't verify, because there is no "Verify with plain text" option
1 2 3

Outcome

What did you expect?

The dialog would show a button "Verify with plain text".

Workaround

The "Manually Verify by Text" button is is available via the other flow:

  1. Click on your avatar in the timeline of some room which will open your profile on the right side of the screen
  2. In the Security section you should be able to click on your Hydrogen session
  3. Click "Manually Verify by Text"
  4. You can now verify by text
1 2 3 4

Operating system

doesn't matter

Browser information

doesn't matter

URL for webapp

app.element.io

Application version

1.9.7

Homeserver

any which support cross-device signing

Will you send logs?

No

@SimonBrandner SimonBrandner added A-E2EE-SAS-Verification O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround X-Needs-Design A-User-Settings labels Dec 22, 2021
@pinpox
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pinpox commented Feb 9, 2022

Still stuck on this issue, any news? Is there any workaround to verify new clients from element ?

@MadLittleMods
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Contributor

@pinpox Added a workaround to the issue description (as shared in the Hydrogen room). It appears that the main verification flow via settings doesn't have "Manually Verify by Text" option but the flow by first clicking on your avatar in the timeline of some room and using the profile in the right sidebar has it.

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Labels
A-E2EE A-E2EE-SAS-Verification A-User-Settings O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Design
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