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Anaconda Navigator not working after fresh install #674

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nibor10 opened this issue Jul 13, 2023 · 4 comments
Open

Anaconda Navigator not working after fresh install #674

nibor10 opened this issue Jul 13, 2023 · 4 comments

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@nibor10
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nibor10 commented Jul 13, 2023 •
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Dear all,

I freshly installed Anaconda Navigator 2.4.2. I noticed some issues by spyder not launching. Following the spyder and anaconda troubleshooting documentations, I wanted to update with conda update anaconda. This leads to the following error:

(base) C:\Users\[username]>conda update anaconda

PackageNotInstalledError: Package is not installed in prefix.
  prefix: C:\Users\robin\anaconda3
  package name: anaconda

I do not have additional enviroments:

(base) C:\Users\[username]>conda env list
# conda environments:
#
base                  *  C:\Users\robin\anaconda3

Here's my anaconda info:

(base) C:\Users\[username]>conda info

     active environment : base
    active env location : C:\Users\robin\anaconda3
            shell level : 1
       user config file : C:\Users\robin\.condarc
 populated config files : C:\Users\robin\.condarc
          conda version : 23.5.1
    conda-build version : 3.25.0
         python version : 3.11.3.final.0
       virtual packages : __archspec=1=x86_64
                          __win=0=0
       base environment : C:\Users\robin\anaconda3  (writable)
      conda av data dir : C:\Users\robin\anaconda3\etc\conda
  conda av metadata url : None
           channel URLs : https://repo.anaconda.com/pkgs/main/win-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/win-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://repo.anaconda.com/pkgs/msys2/win-64
                          https://repo.anaconda.com/pkgs/msys2/noarch
          package cache : C:\Users\robin\anaconda3\pkgs
       envs directories : C:\Users\robin\anaconda3\envs
                          C:\Users\robin\.conda\envs
                          C:\Users\robin\AppData\Local\conda\conda\envs
               platform : win-64
             user-agent : conda/23.5.1 requests/2.29.0 CPython/3.11.3 Windows/10 Windows/10.0.22621
          administrator : False
             netrc file : None
           offline mode : False

And the following versions:

  • Spyder version: 5.4.1
  • Python version: 3.11.3
  • Qt version: 5.15.2
  • PyQt version: 5.15.7
  • Operating System name/version: Windows 11 Pro Version 10.0.22621 Build 22621
@csoja
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csoja commented Jul 13, 2023

Can you also provide the output of conda list --show-channel-urls?

@nibor10
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nibor10 commented Jul 14, 2023

Thanks for reaching out!

Sure:

(base) C:\Users\[username]>conda list --show-channel-urls
# packages in environment at C:\Users\robin\anaconda3:
#
# Name                    Version                   Build  Channel
_anaconda_depends         2023.07                 py311_0    defaults
abseil-cpp                20211102.0           hd77b12b_0    defaults
aiobotocore               2.4.2           py311haa95532_0    defaults
aiofiles                  22.1.0          py311haa95532_0    defaults
aiohttp                   3.8.3           py311h2bbff1b_0    defaults
aioitertools              0.7.1              pyhd3eb1b0_0    defaults
aiosignal                 1.2.0              pyhd3eb1b0_0    defaults
aiosqlite                 0.18.0          py311haa95532_0    defaults
alabaster                 0.7.12             pyhd3eb1b0_0    defaults
anaconda-catalogs         0.2.0           py311haa95532_0    defaults
anaconda-client           1.11.3          py311haa95532_0    defaults
anaconda-navigator        2.4.2           py311haa95532_0    defaults
anaconda-project          0.11.1          py311haa95532_0    defaults
anyio                     3.5.0           py311haa95532_0    defaults
appdirs                   1.4.4              pyhd3eb1b0_0    defaults
argon2-cffi               21.3.0             pyhd3eb1b0_0    defaults
argon2-cffi-bindings      21.2.0          py311h2bbff1b_0    defaults
arrow                     1.2.3           py311haa95532_1    defaults
arrow-cpp                 11.0.0          py311h308b814_0    defaults
astroid                   2.14.2          py311haa95532_0    defaults
astropy                   5.1             py311h5bb9823_0    defaults
asttokens                 2.0.5              pyhd3eb1b0_0    defaults
async-timeout             4.0.2           py311haa95532_0    defaults
atomicwrites              1.4.0                      py_0    defaults
attrs                     22.1.0          py311haa95532_0    defaults
automat                   20.2.0                     py_0    defaults
autopep8                  1.6.0              pyhd3eb1b0_1    defaults
aws-c-common              0.4.57               ha925a31_1    defaults
aws-c-event-stream        0.1.6                hd77b12b_5    defaults
aws-checksums             0.1.9                ha925a31_0    defaults
aws-sdk-cpp               1.8.185              hd77b12b_0    defaults
babel                     2.11.0          py311haa95532_0    defaults
backcall                  0.2.0              pyhd3eb1b0_0    defaults
backports                 1.1                pyhd3eb1b0_0    defaults
backports.functools_lru_cache 1.6.4              pyhd3eb1b0_0    defaults
backports.tempfile        1.0                pyhd3eb1b0_1    defaults
backports.weakref         1.0.post1                  py_1    defaults
bcrypt                    3.2.0           py311h2bbff1b_1    defaults
beautifulsoup4            4.12.2          py311haa95532_0    defaults
binaryornot               0.4.4              pyhd3eb1b0_1    defaults
black                     23.3.0          py311haa95532_0    defaults
blas                      1.0                         mkl    defaults
bleach                    4.1.0              pyhd3eb1b0_0    defaults
blosc                     1.21.3               h6c2663c_0    defaults
bokeh                     3.1.1           py311h746a85d_0    defaults
boltons                   23.0.0          py311haa95532_0    defaults
boost-cpp                 1.73.0              h2bbff1b_12    defaults
boto3                     1.24.28         py311haa95532_0    defaults
botocore                  1.27.59         py311haa95532_0    defaults
bottleneck                1.3.5           py311h5bb9823_0    defaults
brotli                    1.0.9                h2bbff1b_7    defaults
brotli-bin                1.0.9                h2bbff1b_7    defaults
brotlipy                  0.7.0           py311h2bbff1b_1002    defaults
bzip2                     1.0.8                he774522_0    defaults
c-ares                    1.19.0               h2bbff1b_0    defaults
c-blosc2                  2.8.0                hd77b12b_0    defaults
ca-certificates           2023.05.30           haa95532_0    defaults
certifi                   2023.5.7        py311haa95532_0    defaults
cffi                      1.15.1          py311h2bbff1b_3    defaults
cfitsio                   3.470                h2bbff1b_7    defaults
chardet                   4.0.0           py311haa95532_1003    defaults
charls                    2.2.0                h6c2663c_0    defaults
charset-normalizer        2.0.4              pyhd3eb1b0_0    defaults
click                     8.0.4           py311haa95532_0    defaults
cloudpickle               2.2.1           py311haa95532_0    defaults
clyent                    1.2.2           py311haa95532_1    defaults
colorama                  0.4.6           py311haa95532_0    defaults
colorcet                  3.0.1           py311haa95532_0    defaults
comm                      0.1.2           py311haa95532_0    defaults
conda                     23.5.1          py311haa95532_0    defaults
conda-build               3.25.0          py311haa95532_0    defaults
conda-content-trust       0.1.3           py311haa95532_0    defaults
conda-index               0.2.3           py311haa95532_0    defaults
conda-libmamba-solver     23.5.0          py311haa95532_0    defaults
conda-pack                0.6.0              pyhd3eb1b0_0    defaults
conda-package-handling    2.1.0           py311haa95532_0    defaults
conda-package-streaming   0.8.0           py311haa95532_0    defaults
conda-repo-cli            1.0.41          py311haa95532_0    defaults
conda-token               0.4.0              pyhd3eb1b0_0    defaults
conda-verify              3.4.2                      py_1    defaults
console_shortcut          0.1.1                         4    defaults
constantly                15.1.0          py311haa95532_0    defaults
contourpy                 1.0.5           py311h59b6b97_0    defaults
cookiecutter              1.7.3              pyhd3eb1b0_0    defaults
cryptography              39.0.1          py311h21b164f_0    defaults
cssselect                 1.1.0              pyhd3eb1b0_0    defaults
curl                      8.1.1                h2bbff1b_1    defaults
cycler                    0.11.0             pyhd3eb1b0_0    defaults
cytoolz                   0.12.0          py311h2bbff1b_0    defaults
daal4py                   2023.1.1        py311h30df693_0    defaults
dal                       2023.1.1         h59b6b97_48681    defaults
dask                      2023.6.0        py311haa95532_0    defaults
dask-core                 2023.6.0        py311haa95532_0    defaults
datashader                0.15.0          py311haa95532_0    defaults
datashape                 0.5.4           py311haa95532_1    defaults
debugpy                   1.5.1           py311hd77b12b_0    defaults
decorator                 5.1.1              pyhd3eb1b0_0    defaults
defusedxml                0.7.1              pyhd3eb1b0_0    defaults
diff-match-patch          20200713           pyhd3eb1b0_0    defaults
dill                      0.3.6           py311haa95532_0    defaults
distributed               2023.6.0        py311haa95532_0    defaults
docstring-to-markdown     0.11            py311haa95532_0    defaults
docutils                  0.18.1          py311haa95532_3    defaults
entrypoints               0.4             py311haa95532_0    defaults
et_xmlfile                1.1.0           py311haa95532_0    defaults
executing                 0.8.3              pyhd3eb1b0_0    defaults
filelock                  3.9.0           py311haa95532_0    defaults
flake8                    6.0.0           py311haa95532_0    defaults
flask                     2.2.2           py311haa95532_0    defaults
fmt                       9.1.0                h6d14046_0    defaults
fonttools                 4.25.0             pyhd3eb1b0_0    defaults
freetype                  2.12.1               ha860e81_0    defaults
frozenlist                1.3.3           py311h2bbff1b_0    defaults
fsspec                    2023.3.0        py311haa95532_0    defaults
future                    0.18.3          py311haa95532_0    defaults
gensim                    4.3.0           py311heda8569_0    defaults
gflags                    2.2.2                ha925a31_0    defaults
giflib                    5.2.1                h8cc25b3_3    defaults
glib                      2.69.1               h5dc1a3c_2    defaults
glob2                     0.7                pyhd3eb1b0_0    defaults
glog                      0.5.0                hd77b12b_0    defaults
greenlet                  2.0.1           py311hd77b12b_0    defaults
gst-plugins-base          1.18.5               h9e645db_0    defaults
gstreamer                 1.18.5               hd78058f_0    defaults
h5py                      3.7.0           py311h259cc0e_0    defaults
hdf5                      1.10.6               h1756f20_1    defaults
heapdict                  1.0.1              pyhd3eb1b0_0    defaults
holoviews                 1.16.2          py311haa95532_0    defaults
hvplot                    0.8.4           py311haa95532_0    defaults
hyperlink                 21.0.0             pyhd3eb1b0_0    defaults
icc_rt                    2022.1.0             h6049295_2    defaults
icu                       58.2                 ha925a31_3    defaults
idna                      3.4             py311haa95532_0    defaults
imagecodecs               2021.8.26       py311h94f204c_2    defaults
imageio                   2.26.0          py311haa95532_0    defaults
imagesize                 1.4.1           py311haa95532_0    defaults
imbalanced-learn          0.10.1          py311haa95532_1    defaults
importlib-metadata        6.0.0           py311haa95532_0    defaults
importlib_metadata        6.0.0                hd3eb1b0_0    defaults
incremental               21.3.0             pyhd3eb1b0_0    defaults
inflection                0.5.1           py311haa95532_0    defaults
iniconfig                 1.1.1              pyhd3eb1b0_0    defaults
intake                    0.6.8           py311haa95532_0    defaults
intel-openmp              2023.1.0         h59b6b97_46319    defaults
intervaltree              3.1.0              pyhd3eb1b0_0    defaults
ipykernel                 6.19.2          py311h86cfffd_0    defaults
ipython                   8.12.0          py311haa95532_0    defaults
ipython_genutils          0.2.0              pyhd3eb1b0_1    defaults
ipywidgets                8.0.4           py311haa95532_0    defaults
isort                     5.9.3              pyhd3eb1b0_0    defaults
itemadapter               0.3.0              pyhd3eb1b0_0    defaults
itemloaders               1.0.4              pyhd3eb1b0_1    defaults
itsdangerous              2.0.1              pyhd3eb1b0_0    defaults
jaraco.classes            3.2.1              pyhd3eb1b0_0    defaults
jedi                      0.18.1          py311haa95532_1    defaults
jellyfish                 0.9.0           py311h2bbff1b_0    defaults
jinja2                    3.1.2           py311haa95532_0    defaults
jinja2-time               0.2.0              pyhd3eb1b0_3    defaults
jmespath                  0.10.0             pyhd3eb1b0_0    defaults
joblib                    1.2.0           py311haa95532_0    defaults
jpeg                      9e                   h2bbff1b_1    defaults
jq                        1.6                  haa95532_1    defaults
json5                     0.9.6              pyhd3eb1b0_0    defaults
jsonpatch                 1.32               pyhd3eb1b0_0    defaults
jsonpointer               2.1                pyhd3eb1b0_0    defaults
jsonschema                4.17.3          py311haa95532_0    defaults
jupyter                   1.0.0           py311haa95532_8    defaults
jupyter_client            8.1.0           py311haa95532_0    defaults
jupyter_console           6.6.3           py311haa95532_0    defaults
jupyter_core              5.3.0           py311haa95532_0    defaults
jupyter_events            0.6.3           py311haa95532_0    defaults
jupyter_server            2.5.0           py311haa95532_0    defaults
jupyter_server_fileid     0.9.0           py311haa95532_0    defaults
jupyter_server_terminals  0.4.4           py311haa95532_1    defaults
jupyter_server_ydoc       0.8.0           py311haa95532_1    defaults
jupyter_ydoc              0.2.4           py311haa95532_0    defaults
jupyterlab                3.6.3           py311haa95532_0    defaults
jupyterlab_pygments       0.1.2                      py_0    defaults
jupyterlab_server         2.22.0          py311haa95532_0    defaults
jupyterlab_widgets        3.0.5           py311haa95532_0    defaults
jxrlib                    1.1                  he774522_2    defaults
keyring                   23.13.1         py311haa95532_0    defaults
kiwisolver                1.4.4           py311hd77b12b_0    defaults
krb5                      1.19.4               h5b6d351_0    defaults
lazy-object-proxy         1.6.0           py311h2bbff1b_0    defaults
lazy_loader               0.2             py311haa95532_0    defaults
lcms2                     2.12                 h83e58a3_0    defaults
lerc                      3.0                  hd77b12b_0    defaults
libaec                    1.0.4                h33f27b4_1    defaults
libarchive                3.6.2                h2033e3e_1    defaults
libboost                  1.73.0              h6c2663c_12    defaults
libbrotlicommon           1.0.9                h2bbff1b_7    defaults
libbrotlidec              1.0.9                h2bbff1b_7    defaults
libbrotlienc              1.0.9                h2bbff1b_7    defaults
libclang                  14.0.6          default_hb5a9fac_1    defaults
libclang13                14.0.6          default_h8e68704_1    defaults
libcurl                   8.1.1                h86230a5_1    defaults
libdeflate                1.17                 h2bbff1b_0    defaults
libevent                  2.1.12               hcc03200_0    defaults
libffi                    3.4.4                hd77b12b_0    defaults
libiconv                  1.16                 h2bbff1b_2    defaults
liblief                   0.12.3               hd77b12b_0    defaults
libllvm14                 14.0.6               h4157e71_3    defaults
libmamba                  1.4.1                h214f63a_0    defaults
libmambapy                1.4.1           py311h214f63a_0    defaults
libogg                    1.3.5                h2bbff1b_1    defaults
libpng                    1.6.39               h8cc25b3_0    defaults
libprotobuf               3.20.3               h23ce68f_0    defaults
libsodium                 1.0.18               h62dcd97_0    defaults
libsolv                   0.7.22               h23ce68f_0    defaults
libspatialindex           1.9.3                h6c2663c_0    defaults
libssh2                   1.10.0               hcd4344a_2    defaults
libthrift                 0.15.0               he49ee6e_2    defaults
libtiff                   4.5.0                h6c2663c_2    defaults
libvorbis                 1.3.7                he774522_0    defaults
libwebp                   1.2.4                hbc33d0d_1    defaults
libwebp-base              1.2.4                h2bbff1b_1    defaults
libxml2                   2.10.3               h0ad7f3c_0    defaults
libxslt                   1.1.37               h2bbff1b_0    defaults
libzopfli                 1.0.3                ha925a31_0    defaults
linkify-it-py             2.0.0           py311haa95532_0    defaults
llvmlite                  0.40.0          py311hf2fb9eb_0    defaults
locket                    1.0.0           py311haa95532_0    defaults
lxml                      4.9.2           py311h2bbff1b_0    defaults
lz4                       4.3.2           py311h2bbff1b_0    defaults
lz4-c                     1.9.4                h2bbff1b_0    defaults
lzo                       2.10                 he774522_2    defaults
m2-msys2-runtime          2.5.0.17080.65c939c               3    defaults
m2-patch                  2.7.5                         2    defaults
m2w64-libwinpthread-git   5.0.0.4634.697f757               2    defaults
markdown                  3.4.1           py311haa95532_0    defaults
markdown-it-py            2.2.0           py311haa95532_1    defaults
markupsafe                2.1.1           py311h2bbff1b_0    defaults
matplotlib                3.7.1           py311haa95532_1    defaults
matplotlib-base           3.7.1           py311hf62ec03_1    defaults
matplotlib-inline         0.1.6           py311haa95532_0    defaults
mccabe                    0.7.0              pyhd3eb1b0_0    defaults
mdit-py-plugins           0.3.0           py311haa95532_0    defaults
mdurl                     0.1.0           py311haa95532_0    defaults
menuinst                  1.4.19          py311h59b6b97_1    defaults
mistune                   0.8.4           py311h2bbff1b_1000    defaults
mkl                       2023.1.0         h8bd8f75_46356    defaults
mkl-service               2.4.0           py311h2bbff1b_1    defaults
mkl_fft                   1.3.6           py311hf62ec03_1    defaults
mkl_random                1.2.2           py311hf62ec03_1    defaults
more-itertools            8.12.0             pyhd3eb1b0_0    defaults
mpmath                    1.2.1           py311haa95532_0    defaults
msgpack-python            1.0.3           py311h59b6b97_0    defaults
msys2-conda-epoch         20160418                      1    defaults
multidict                 6.0.2           py311h2bbff1b_0    defaults
multipledispatch          0.6.0           py311haa95532_0    defaults
munkres                   1.1.4                      py_0    defaults
mypy_extensions           0.4.3           py311haa95532_1    defaults
navigator-updater         0.4.0           py311haa95532_0    defaults
nbclassic                 0.5.5           py311haa95532_0    defaults
nbclient                  0.5.13          py311haa95532_0    defaults
nbconvert                 6.5.4           py311haa95532_0    defaults
nbformat                  5.7.0           py311haa95532_0    defaults
nest-asyncio              1.5.6           py311haa95532_0    defaults
networkx                  2.8.4           py311haa95532_1    defaults
nltk                      3.8.1           py311haa95532_0    defaults
notebook                  6.5.4           py311haa95532_0    defaults
notebook-shim             0.2.2           py311haa95532_0    defaults
numba                     0.57.0          py311hf62ec03_0    defaults
numexpr                   2.8.4           py311h1fcbade_1    defaults
numpy                     1.24.3          py311hdab7c0b_1    defaults
numpy-base                1.24.3          py311hd01c5d8_1    defaults
numpydoc                  1.5.0           py311haa95532_0    defaults
openjpeg                  2.4.0                h4fc8c34_0    defaults
openpyxl                  3.0.10          py311h2bbff1b_0    defaults
openssl                   1.1.1u               h2bbff1b_0    defaults
orc                       1.7.4                h623e30f_1    defaults
packaging                 23.0            py311haa95532_0    defaults
pandas                    1.5.3           py311heda8569_0    defaults
pandocfilters             1.5.0              pyhd3eb1b0_0    defaults
panel                     1.1.0           py311haa95532_0    defaults
param                     1.13.0          py311haa95532_0    defaults
paramiko                  2.8.1              pyhd3eb1b0_0    defaults
parsel                    1.6.0           py311haa95532_0    defaults
parso                     0.8.3              pyhd3eb1b0_0    defaults
partd                     1.2.0              pyhd3eb1b0_1    defaults
pathlib                   1.0.1              pyhd3eb1b0_1    defaults
pathspec                  0.10.3          py311haa95532_0    defaults
patsy                     0.5.3           py311haa95532_0    defaults
pcre                      8.45                 hd77b12b_0    defaults
pcre2                     10.37                h0ff8eda_1    defaults
pep8                      1.7.1           py311haa95532_1    defaults
pexpect                   4.8.0              pyhd3eb1b0_3    defaults
pickleshare               0.7.5           pyhd3eb1b0_1003    defaults
pillow                    9.4.0           py311hd77b12b_0    defaults
pip                       23.1.2          py311haa95532_0    defaults
pkginfo                   1.9.6           py311haa95532_0    defaults
platformdirs              2.5.2           py311haa95532_0    defaults
plotly                    5.9.0           py311haa95532_0    defaults
pluggy                    1.0.0           py311haa95532_1    defaults
ply                       3.11            py311haa95532_0    defaults
pooch                     1.4.0              pyhd3eb1b0_0    defaults
powershell_shortcut       0.0.1                         3    defaults
poyo                      0.5.0              pyhd3eb1b0_0    defaults
prometheus_client         0.14.1          py311haa95532_0    defaults
prompt-toolkit            3.0.36          py311haa95532_0    defaults
prompt_toolkit            3.0.36               hd3eb1b0_0    defaults
protego                   0.1.16                     py_0    defaults
psutil                    5.9.0           py311h2bbff1b_0    defaults
ptyprocess                0.7.0              pyhd3eb1b0_2    defaults
pure_eval                 0.2.2              pyhd3eb1b0_0    defaults
py-cpuinfo                8.0.0              pyhd3eb1b0_1    defaults
py-lief                   0.12.3          py311hd77b12b_0    defaults
pyarrow                   11.0.0          py311h8a3a540_0    defaults
pyasn1                    0.4.8              pyhd3eb1b0_0    defaults
pyasn1-modules            0.2.8                      py_0    defaults
pybind11-abi              4                    hd3eb1b0_1    defaults
pycodestyle               2.10.0          py311haa95532_0    defaults
pycosat                   0.6.4           py311h2bbff1b_0    defaults
pycparser                 2.21               pyhd3eb1b0_0    defaults
pyct                      0.5.0           py311haa95532_0    defaults
pycurl                    7.45.2          py311hcd4344a_0    defaults
pydispatcher              2.0.5           py311haa95532_2    defaults
pydocstyle                6.3.0           py311haa95532_0    defaults
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@csoja
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csoja commented Jul 14, 2023

Thanks for the additional information. Looks like you have Spyder v5.4.3 installed, but you do not have the anaconda metapackage installed - which is why you were unable to update it. You could probably do conda install anaconda and have that work? What error are you getting when you launch Spyder? You did not include it in your original message. Are you able to launch Spyder from the Anaconda Prompt?

@nibor10
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nibor10 commented Jul 17, 2023

Launching Spyder from the Anaconda Navigator opens this window:
image
Launching Spyder from the Prompt results in a few seconds of delay before Prompt going back to the base in the command line while neither an error message in the prompt nor the message in the screenshot above shows up.

conda install anaconda installed the package and updating with conda update anaconda now works. The issue with launching Spyder remains.

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