ghcr.io/alan-turing-institute/guacamole-user-sync:v0.6.0 keeps terminating

[mattwestby]

✅ Checklist

• I have searched open and closed issues for duplicates.
• This is a problem observed when deploying a Data Safe Haven.
• I can reproduce this with the latest version.
• I have read through the documentation.
• This isn't an open-ended question (open a discussion if it is).

💻 System information

• Operating System:
• Data Safe Haven version: 5.0.1

📦 Packages

List of packages

Paste list of packages here

🚫 Describe the problem

The guacamole user sync container ghcr.io/alan-turing-institute/guacamole-user-sync:v0.6.0 keeps terminating within the remote desktop container instance. This happens a couple of minutes after deployment, you can restart the container instance and it runs for a couple of mins then terminates. Unfortunately I cant retrieve any logs as they get wiped on termination.

🌳 Log messages

Relevant log messages

Your log details here

♻️ To reproduce

[JimMadge]

@jemrobinson I recall we had a similar problem in the past. Wasn't that fixed with a new release though? v0.6.0 is the latest version.

I don't recall seeing this problem recently, have you encountered this in your testing @craddm @helendduncan?

[JimMadge]

@mattwestby reported downgrading to v0.5.0 as a workaround.

[craddm]

I haven't seen any problems since v0.6.0 - may be a different problem, but hard to diagnose without logs, unfortunately

[JimMadge]

Luckily, logs for containers will be in the next release 😅.

[JimMadge]

@mattwestby the latest release, v5.2.0, collects the logs for container instance to a central log analytics workspace, so they are retained after a container process ends.

Could you deploy v5.2.0 or upgrade in place to see if you can reproduce this?

[mattwestby]

Thanks for the heads up Jim, have you got any release notes for v5.2.0? Thanks Matt From: Jim Madge ***@***.***> Sent: 10 December 2024 10:06 To: alan-turing-institute/data-safe-haven ***@***.***> Cc: Matthew Westby (staff) ***@***.***>; Mention ***@***.***> Subject: Re: [alan-turing-institute/data-safe-haven] ghcr.io/alan-turing-institute/guacamole-user-sync:v0.6.0 keeps terminating (Issue #2314) @mattwestby<https://github.com/mattwestby> the latest release, v5.2.0, collects the logs for container instance to a central log analytics workspace, so they are retained after a container process ends. Could you deploy v5.2.0 or upgrade in place to see if you can reproduce this? — Reply to this email directly, view it on GitHub<#2314 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AVWWA2M72HSPFIVDVOLMFC32E24IRAVCNFSM6AAAAABSUSOEXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMZRGA4DGMZVGY>. You are receiving this because you were mentioned.Message ID: ***@***.***> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please contact the sender and delete the email and attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. Email communications with the University of Nottingham may be monitored where permitted by law.

[JimMadge]

@mattwestby yes, you can see them here.

[mattwestby]

Thanks Jim, How do we submit feature / change requests for the TRE? Thanks Matt From: Jim Madge ***@***.***> Sent: 12 December 2024 09:47 To: alan-turing-institute/data-safe-haven ***@***.***> Cc: Matthew Westby (staff) ***@***.***>; Mention ***@***.***> Subject: Re: [alan-turing-institute/data-safe-haven] ghcr.io/alan-turing-institute/guacamole-user-sync:v0.6.0 keeps terminating (Issue #2314) @mattwestby<https://github.com/mattwestby> yes, you can see them here<https://github.com/alan-turing-institute/data-safe-haven/releases/tag/v5.2.0>. — Reply to this email directly, view it on GitHub<#2314 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AVWWA2KUAXVULZZCOIZFJFL2FFLQ5AVCNFSM6AAAAABSUSOEXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMZYGM4TAMJRG4>. You are receiving this because you were mentioned.Message ID: ***@***.***> This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please contact the sender and delete the email and attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. Email communications with the University of Nottingham may be monitored where permitted by law.

[JimMadge]

@mattwestby you could open an issue or discussion in this repo.