You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Please add that a custom message to the Stripe receipt, to let folks know that they should receive a follow up email with instructions on how to claim their owasp.org email. That way they know that it's not immediate and avoiding client contact tickets that are working sort of as intended.
Also, try to reduce this time. I think folks are looking for immediate access to this stuff. If there's a day delay, please find out why.
The text was updated successfully, but these errors were encountered:
First, a primer on what is happening:
A person signs up
A person is added to mailchimp if they do not exist
When mailchimp membership email notifications run (once a day), they receive an email. <-- This is why it can take up to 24 hours
Now, regarding the receipt, that is a stopper because we are using Stripe automatic receipts and they are not customizable.
There are two solutions:
1.) start using customized receipts (we create the receipt when the membership gets created in the back-end)
or
2.) we automatically send a 'welcome' email to the member when membership gets created.
In the first instance, I think we should not do it - it is re-inventing the wheel and there are legal issues to address (making sure we get all required data for receipts).
In BOTH instances, it requires that we use SendGrid to send the email and we are using a rate limited account here; the fewer SendGrid emails we send the better.
I clearly do not favor choice 1 so, addressing choice 2:
We will need to create a template in SendGrid that basically duplicates information from Mailchimp's template
We will need to implement code in the back-end to send said mail.
We will need to turn off or modify the 0-day email from mailchimp so that it doesn't duplicate what we've sent already or seem spammy.
We MAY need to pay for SendGrid if our limits are exceeded.
You are good with moving forward with choice 2? Time/effort versus responding to tickets in JIRA seems reasonable?
Please add that a custom message to the Stripe receipt, to let folks know that they should receive a follow up email with instructions on how to claim their owasp.org email. That way they know that it's not immediate and avoiding client contact tickets that are working sort of as intended.
Also, try to reduce this time. I think folks are looking for immediate access to this stuff. If there's a day delay, please find out why.
The text was updated successfully, but these errors were encountered: